Does NOT honor warranty after less than 2 months. Hair still get wrapped around round thing. Robot gets lost and can't find dock. I've deleted app., moved docking station, remapped it, and everything that was suggested. They wanted maps emailed to them. After less than 2 months Roborock will not honor warranty. If you buy this make sure you get the protection plan.
Unbelievable!!. Absolutely blown away by the Roborock Q5 vacuum. Cleans very well on both hard floors and carpets. Efficient setup and mapping, almost no assembly required. After two full cleans in 3 days I can tell a marked difference in the cleanliness of my floors.I was curious so after two cleans and two empty’s I checked the back in the self emptying tower. I was STUNNED at how much dirt, debris, and especially hair! This is a two dog and one person household. I have no doubt that adding the roborock Q5 to my home will improve the cleanliness and the air quality.
It works on my carpets. I didn't think a robot vacuum would work on my thick wall to wall carpet, but it does. Easy to program and manage on my phone. Suction is very good.
4.5 stars. Not as good along the edges as I would like. Really love how it amps up the suction when it climbs up on a rug. Just wish it got closer to the walls.
Won't last more than 18 months. I bought this vacuum in April 2021 and it is already broken. I have contacted customer support several times for help and they don't even bother to respond. Very disappointed. Do not recommend.
I wouldn’t buy it again. Likes:- floor mapping works well.- faster than my ecovac deebot at cleaning our main floor- software is east to use and control from phone-features tell you when to change filters and perform maintenanceDislikes:- higher clearance than my previous robot vacuum caused issue with some furniture- smaller bin than previous robot vacuum-picks up about 60-70% of what my previous robot vacuum would on a full pass of our main living area.- expensive- gets stuck quite often I think I’m just done with robot vacuums in general but this model pushed me over the edge. My other vacuums pick up much more dirt and debris from carpet with virtually the same amount of handholding.
Scratches the bottom of your appliances. It does a great job vacuuming but I just noticed a straight line across the bottom of our refrigerator and stove. It also left marks on every baseboard in the house. Not worth it. Our appliances cost a fortune and now they are permanently scratched
Your new best friend. I got "Dallas" about a month ago and it works great. It mapped the area really well and I have the ability to block areas that I don't want vaccumed it areas where there are cords.
Great for small spaces and/or every day cleans (if you empty it every day). I’ll start with the good — this little guy is impressive about getting past obstacles and almost never gets stuck somewhere (unlike others I’ve used in the past).However, it’s almost TOO good at continuing no matter what, including if it’s dustbin is overflowing. It doesn’t give you a warning or stop, it keeps going and starts depositing little dust bunnies in its wake.It also keeps going even if it sucks up your shoe laces, with your shoe in toe, running into things and sort of going in circles.I’ve learned that if I want to keep it functional, I need to basically use it daily rather than consider it useful for deep cleaning, AND I need to empty it pretty much every day as well.
Works well for its intended purpose. I bought this vacuum primarily for the fact that it was well rated regarding its ability to cross over higher thresholds. And it has not failed. The limitations I see, getting under furniture, I believe have to do with the height of the unit due to the better navigation system it has which sits higher. It also doesn’t get close to the edges of the room or furniture. However, I bought this to keep my floor somewhat clean between larger, deep, cleanings, so it is perfect for what I bought it for. Emptying the dust bin is not as easy/functional as other units. Pleased with the purchase.
